KhaleejListings.com

1. Who We Are

Welcome to KhaleejListings.com ("KhaleejListings", "we", "us", or "our").

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website and services (collectively, the "Platform").

By accessing or using KhaleejListings.com, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Platform.

Data Controller / Owner:

• KhaleejListings.com
• Kingdom of Saudi Arabia
• Email: info@khaleejlistings.com

Where required by applicable law, we process personal data in line with relevant data protection regulations in Saudi Arabia and other applicable jurisdictions.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

• Visitors browsing KhaleejListings.com
• Registered users creating accounts
• Businesses, agents, and individuals posting listings or advertisements
• People who contact us or interact with us via forms, email, or other channels linked to the Platform

3. Information We Collect

We may collect the following categories of information:

3.1 Information You Provide Directly

Account and Profile Data

• Name
• Username
• Email address
• Phone number / WhatsApp number
• Password (stored in encrypted form)
• Business name, trade name, and related details

Listing and Business Information

• Business or property details (name, description, category, address)
• Contact details you choose to display in your listing
• Photos, logos, location details, map links
• Pricing, features, and other information you voluntarily submit

Communications with Us

• Messages sent via contact forms
• Support requests
• Any other information you choose to include when contacting us

Payment & Billing Information (if paid services are used)

• Billing name and contact details
• Transaction details (e.g., what package you purchased, date, amount)

3.2 Information Collected Automatically

When you use the Platform, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Language settings
• Date and time of access
• Pages viewed, search queries, clicks, and navigation patterns
• Referring website (if you came via a link)

This information is collected using standard technologies such as server logs, cookies, and similar tools.

4. Cookies and Similar Technologies

We may use:

• Essential cookies – necessary for login, security, and core functionality
• Preference cookies – to remember your chosen language, location filters, etc.
• Analytics cookies – to understand how users interact with the Platform
• Advertising cookies – if we display third-party ads (e.g., from ad networks)

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Platform.

5. How We Use Your Information

We use your information for the following purposes:

5.1 To Operate and Provide the Platform

• Creating and managing your account
• Publishing and displaying your listings
• Allowing other users to search and contact listing owners
• Enabling communication between buyers, tenants, customers, and service providers

5.2 To Improve and Personalize the Platform

• Understanding how users interact with the Platform
• Fixing errors, maintaining performance, and enhancing security
• Developing new features, categories, and tools
• Showing content or suggestions that may be more relevant to your location or usage patterns

5.3 To Communicate with You

• Sending confirmations, notices, and service-related messages
• Responding to your inquiries and support requests
• Informing you about important updates, changes to this Privacy Policy or Terms & Conditions
• Where permitted, sending marketing or promotional messages (you may opt out at any time where applicable)

5.4 For Legal, Security, and Compliance

• Preventing and investigating fraud, abuse, or suspicious activity
• Enforcing our Terms & Conditions and other policies
• Responding to lawful requests from authorities, regulators, or courts
• Complying with legal obligations under applicable laws

6. How We Share Your Information

We do not sell your personal data. We may share information as follows:

6.1 With Other Users and the Public

When you create a listing or business profile, certain information becomes publicly visible, for example:

• Business name
• Listing title and description
• Category and location
• Photos and logo
• Contact details you choose to display (phone, WhatsApp, website, etc.)

Anyone visiting the Platform may be able to view this public information.

6.2 With Service Providers

We may share information with trusted third-party service providers who help us operate the Platform, such as:

• Web hosting and infrastructure providers
• Email and SMS/WhatsApp communication providers
• Analytics and traffic measurement tools
• Payment processors (for paid services)
• Security and anti-fraud services

These providers are authorized to use your information only as needed to perform their services for us and are expected to protect it appropriately.

6.3 For Legal and Safety Reasons

We may disclose information:

• If required by law or legal process
• In response to a valid request by authorities or regulators
• To protect our rights, property, or safety, or the rights, property, or safety of our users or the public
• To detect, prevent, or address fraud, security issues, or technical problems

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data from:

• Unauthorized access
• Loss, misuse, alteration, or destruction

These measures may include encryption, access controls, and secure server configurations.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• Maintaining your account and listings
• Complying with legal, tax, and accounting obligations
• Resolving disputes and enforcing agreements

In general:

• Account data is retained while your account is active.
• Listing data may be retained while the listing is active and for a reasonable period after removal.
• Certain logs and records may be kept longer where required by law or for security and fraud prevention.

When data is no longer needed, we will either delete it or anonymize it so that it can no longer be linked to you.

9. Your Rights and Choices

Depending on your location and applicable law, you may have one or more of the following rights:

• Access – to request a copy of the personal data we hold about you
• Correction – to request correction of inaccurate or incomplete data
• Deletion – to request deletion of your personal data, subject to legal and legitimate interest exceptions
• Restriction – to request that we limit how we process your data in certain circumstances
• Objection – to object to certain processing (e.g., direct marketing)
• Withdrawal of Consent – where processing is based on consent, you may withdraw consent at any time

You also have the right to lodge a complaint with a relevant data protection authority where applicable.

10. Children's Privacy

The Platform is not intended for children under 18 years of age. We do not knowingly collect personal data from children under 18.

If you believe that a child has provided us with personal information without appropriate consent, please contact us so we can review and take appropriate action.

11. Third-Party Websites and Services

Our Platform may contain links to third-party websites, apps, or services (e.g., business websites, external booking pages, payment gateways, social media).

We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our services or business practices
• Changes in applicable laws and regulations

When we make material changes, we will update the "Last updated" date at the top of this page and may provide additional notice where appropriate.

Your continued use of the Platform after changes are posted indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: